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Privacy Policy

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Effective Date: 27.11.2024

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Flexxy Education is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our services, whether online or in-person at our London premises.

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1. Information We Collect​

We may collect and process the following personal data about you and your child:

  • Personal Information: Name, contact details (email, phone number, address).

  • Student Information: Name, age, school, and relevant academic information (e.g., subjects studied, areas for improvement).

  • Payment Details: Billing information, including payment method details.

  • Usage Data: Information about your interactions with our website, such as IP address, browser type, and cookies.

 

2. How We Use Your Information​

We use the collected data to:

  • Provide tutoring services, both online and at our premises.

  • Communicate with you about schedules, updates, and important notices.

  • Process payments for services.

  • Improve our services by analysing website usage and feedback.

  • Comply with legal and regulatory requirements.

 

3. Legal Basis for Processing​

We process your personal data based on:

  • The need to perform a contract (e.g., delivering tutoring services).

  • Your consent (e.g., when signing up for newsletters).

  • Compliance with legal obligations.

  • Legitimate interests, such as improving our services or ensuring the safety of our students.

 

4. How We Share Your Information​

We do not sell or rent your personal data to third parties. However, we may share information:

  • With trusted service providers who support our operations (e.g., payment processors, scheduling tools).

  • If required by law, such as in response to a court order.

  • With consent, for example, if we use testimonials or photos for marketing purposes.

 

5. Data Security​

We take reasonable measures to protect your data against unauthorized access, loss, or misuse. These measures include:

  • Secure payment processing systems.

  • Encryption of sensitive information.

  • Regular monitoring and updating of our IT systems.

 

6. Data Retention​

We retain your data only for as long as necessary to provide our services or comply with legal obligations. After this period, your data will be securely deleted.

 

7. Your Rights​

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data (“right to be forgotten”).

  • Object to or restrict the processing of your data in certain situations.

  • Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, contact us at [Insert Email Address].

 

8. Cookies and Online Tracking​

Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

 

9. Third-Party Websites​

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

 

 

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Flexxy Education
4th Floor, 9-17 Eastern Road, Romford, London, RM1 3NH
Email: info@flexxyeducation.com
Phone: 020-3488-6534

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Flexxy Education reserves the right to update this Privacy Policy. Any changes will be posted on this page with the updated effective date.

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